Frequently Asked Questions

How do I get started?

  • Getting started is easy and dare I say FUN! If you already have a clear scope of work and don’t need a strategy session, reach out to set up a custom plan with a timeline and quote.

    If you’re not sure exactly what you need, but you know you need something- I offer a discounted initial strategy session designed to give you clarity, direction, and a game plan to grow your business. Whether you're working on branding, website design, or digital marketing, we’ll map out a custom 3-month roadmap tailored to your goals—so you’re not just throwing ideas at the wall and hoping they stick.

    After the session, you’ll have a solid strategy in hand that you can run with. If you love the DIY route, I’m available for consultations along the way to guide you through it. Or, if you’d rather hire someone else to bring your vision to life, you’ll have a strategy in place to ensure they follow the right plan.

    To see real growth and measurable results, all we ask is a 3-month commitment—because let’s be real, marketing isn’t a magic trick; it’s a process. At the end of 3 months, you’ll receive a detailed performance report to track what’s working for your socials and what needs adjusting, so you can move forward with confidence.

    This session is for new clients only and is offered at a special rate of just $89 (a $500 value)—so you can get started without the stress.

    No pressure, no obligation—just a clear path forward. Whether you want to DIY, get support as needed, or hand it off entirely, I’m here to help. Let’s create a strategy that works for YOU.

  • Book Your Strategy Session Today!

How does your pricing work?

  • I offer a wide range of services designed to help your business grow, including brand strategy development, market research, competitive analysis, marketing plan creation, digital marketing, content strategy, social media management, SEO, website design, and brand positioning. Whether you need a full-scale strategy or support in just one area, I provide customized solutions to fit your needs and budget.

    Flexible Pricing Options

    A La Carte Options Ideal if you need help with a single aspect of marketing or design, like a website build, campaign launch, branding refresh, or social media strategy. No ongoing commitment, just focused, high-impact support.

    Workshops & Classes Join interactive group sessions to learn, network, and take actionable steps toward growing your business.

    1:1 Strategy & Support Start with a deeply discounted initial strategy session to create a custom 3-month roadmap for your business. Add monthly 1:1 consultations to track your progress, refine your strategy, and stay accountable as you implement your plan.

    Monthly Packages A strategic, long-term approach designed for consistent brand growth. A minimum 3-month commitment is recommended to allow time for measurable results, but there’s no long-term contract—stay as long as you find value.

    Payment & Booking Details

    • Larger projects require a deposit, with custom payment plans available.

    • Smaller services (like consultations, strategy sessions, or photoshoots) can be booked without a deposit.

    • All sessions must be scheduled at least 24 hours in advance, with a 24-hour cancellation policy.

    Not sure which option is right for you? Contact me for a custom quote, and let’s build a plan that works for your business!

What is your payment process?

  • Payment processes vary depending on the project scope. Typically, I require a deposit upfront with the remaining balance due upon completion of the project. For ongoing services, monthly retainers or milestone-based payments can be arranged. All payment terms will be clearly outlined in our agreement.

Do you offer any guarantees on your services?

  • While I cannot guarantee specific results (as these depend on various factors), I commit to delivering high-quality work and collaborating closely with you to meet your business goals. Your satisfaction is my top priority, and I’ll work diligently to exceed your expectations.

What is digital marketing?

  • Digital marketing helps your business shine online, attracting more customers and boosting growth. By investing in my services, you'll get a customized strategy that makes the most of your budget, ensuring your brand stands out and thrives in the digital world, whether that be through SEO (Search Engine Optimization) and PPC (Pay-Per-Click) advertising, social media platforms, emails or newsletters, blogs, articles, videos, funnels, and more!

  • As a small business owner juggling payroll, hiring, daily operations, marketing, staffing, scheduling, and accounting, passing off digital marketing to an expert can be a game-changer. It takes a huge load off your shoulders, freeing up your time and energy to focus on running the rest of your business efficiently and effectively.

What services do you offer as a web designer?

  • I design and build new websites from scratch, revamp existing websites, provide monthly website upkeep, and sell customizable Squarespace templates. Additionally, I offer tutorials to help you learn how to update your website on your own.

What is your process for creating a brand strategy?

  • Creating a brand strategy involves discovering your business goals and audience, conducting market research, defining your brand identity and messaging, and formulating an actionable plan for effective positioning and promotion.

How do you ensure that the website or brand design aligns with my vision?

  • I start by deeply understanding your vision, preferences, and goals through our initial consultations. Throughout the process, I provide regular updates and drafts for your feedback, ensuring the final product aligns perfectly with your vision.

How can you help improve my online presence?

  • By combining strategic marketing initiatives with cutting-edge web design, I can create a cohesive online presence that attracts and engages your target audience, optimizes user experience, and drives conversions.

Do you offer ongoing support and maintenance for websites?

  • Yes, I provide ongoing support and maintenance services to ensure your website remains up-to-date, secure, and fully functional. This includes regular updates, troubleshooting, and performance optimization.

Can you help with content creation for my website?

  • Yes, I can assist with creating compelling and SEO-friendly content that aligns with your brand’s voice and resonates with your target audience. Whether you need web copy, blog posts, or product descriptions, I’ve got you covered.

How long does it take to see results from your marketing strategies?

  • The timeline for seeing results can vary based on the specific strategies implemented and the industry. However, you can typically expect to see initial improvements within the first few months, with more significant results over a longer period.

How do you measure the success of your marketing strategies?

  • I measure success through key performance indicators (KPIs) such as website traffic, conversion rates, social media engagement, lead generation, and return on investment (ROI). Regular analytics reports help track progress and optimize strategies.

How long does it take to develop a brand strategy and logo?

  • The timeline can vary, but typically, if you just want a logo, the project can be done within a week, whereas developing a comprehensive brand strategy and designing a logo takes about 4-6 weeks, depending on the complexity and feedback process.

Can you help rebrand my existing business?

  • Absolutely! I can help refresh your brand to better align with current market trends, reach a new audience, or revitalize your business image.

How many logo concepts will you provide? Can I request revisions?

  • I typically provide 3-5 initial logo concepts. You can request revisions to refine the chosen concept until it perfectly represents your brand.

What if I want to manage my website myself after it’s built?

  • I offer tutorials that teach you how to update and manage your website on your own. This empowers you to make changes, add content, and maintain your site with confidence.

What is the difference between a logo and a brand?

  • A logo is a visual symbol representing your business, while a brand encompasses your business's entire identity, including its values, voice, and how it is perceived by customers.

Why is having a strong brand important for my small business?

  • A strong brand builds trust, attracts customers, and differentiates you from competitors. It also drives customer loyalty and can lead to business growth.

Do you provide ongoing website maintenance after the site is live?

  • Yes, I offer monthly website upkeep services, which include regular updates, security monitoring, backups, and any necessary troubleshooting to keep your site running smoothly.

What does a marketing consultant do?

  • A marketing consultant analyzes your current marketing efforts, develops tailored strategies, and helps implement them to improve your business's visibility, engagement, and conversions.

Why hire a marketing consultant instead of doing it myself?

  • A marketing consultant brings expertise, experience, and an objective perspective to your marketing efforts, helping you avoid common pitfalls and achieve better results more efficiently.

What level of involvement will I have in the marketing process if we do monthly consultations?

  • Your level of involvement can vary based on your preferences and needs. Some business owners prefer to be highly involved, collaborating closely on strategy and implementation, while others prefer to delegate most tasks to me. It's important for us to discuss your desired level of involvement to ensure a working relationship that suits your style and business needs.

What services do you offer with your marketing consultations?

  • Services include market analysis, strategy development, SEO, content creation, social media management, email marketing, advertising campaigns, and performance tracking.

Can I do a one-off consultation, or do I have to have ongoing monthly consultations?

  • I offer both one-off consultations and ongoing monthly services. A one-off consultation can provide valuable insights and a strategic plan, while ongoing consultations offer continuous support and optimization.

What should I expect during the initial consultation?

  • During the initial consultation, we'll discuss your business goals, current marketing efforts, target audience, and challenges. This helps me understand your needs and start formulating a tailored strategy.

How long does it take to see results?

  • While some improvements can be seen quickly, such as website optimization or social media engagement, significant results typically take a few months to manifest, depending on the complexity of the strategies implemented. I recommend committing to a minimum of 6 months to allow sufficient time for strategy implementation and initial results. For sustained growth, maintaining the consultant partnership for 12 months or longer is advisable.

What are customizable Squarespace templates, and how do they work?

  • Customizable Squarespace templates are pre-designed website layouts that you can easily personalize to fit your brand. They offer a cost-effective solution for creating a professional-looking website quickly and efficiently. They come with a PDF tutorial on how to customize and manage your Squarespace site.

What web platforms do you work with?

  • I work with a variety of web platforms including Squarespace, Wix, Webflow, Shopify, WordPress, and more. This flexibility allows me to choose the best platform for your specific needs, whether you’re looking for a simple, easy-to-manage website or a more complex, customizable solution.

What industries do you specialize in?

  • While I work with a wide range of industries, I specialize in [mention specific industries, e.g., e-commerce, service-based businesses, tech startups, etc.]. My approach is tailored to each client, ensuring strategies and designs that resonate with your specific market.

Can you work with businesses outside of California?

  • Absolutely! I work with clients from all over the United States. We can easily collaborate through virtual meetings, emails, and phone calls to ensure a seamless working relationship, no matter where you’re located.

Can you help me update my existing website, or do you only build new ones?

  • Yes, I can revamp your existing website to improve its design, functionality, and user experience, ensuring it aligns with your current business needs and brand identity.

Is SEO included in the website design and build process?

  • Basic SEO practices, such as optimizing page titles, meta descriptions, and image alt tags, are included in the design and build process. For more advanced SEO strategies, a separate package may be recommended.

Do you provide training on how to use the website or marketing tools after the project is completed?

  • Yes, I offer training sessions to help you or your team understand how to manage your website or marketing tools. This ensures you can maintain and update your digital assets with confidence.

How do you stay current with marketing and web design trends?

  • I stay current by continuously learning through industry publications, attending webinars and conferences, participating in professional networks, and experimenting with new technologies and methodologies in my work.

How do you ensure that my brand remains consistent across all platforms?

  • I provide a brand style guide that outlines your brand’s colors, fonts, logo usage, and tone of voice to ensure consistency across all marketing materials and platforms.

What types of content can you create?

  • I can create a wide range of content, including blog posts, social media updates, email newsletters, branded digital assets (like infographics and videos), and more. My goal is to provide content that aligns with your brand and meets your business objectives.

How do you determine what content is right for my business?

  • I start by understanding your business goals, target audience, and industry. From there, I develop a content strategy tailored to your specific needs, focusing on what will most effectively engage your audience and drive results.

How often will you create and deliver content?

  • The frequency depends on your needs. For ongoing content creation, I can deliver content on a weekly, bi-weekly, or monthly basis. For one-time projects, the timeline will be based on the project’s scope and your deadlines.

How do you handle feedback and revisions?

  • Feedback is a crucial part of the process. I welcome your input at every stage and offer a set number of revisions to refine the project until you’re satisfied with the outcome. We’ll agree on the number of revisions before starting to ensure clarity and satisfaction.

Can you help with content ideas if I don’t know what to create?

  • Absolutely! I’ll work with you to brainstorm content ideas that align with your brand, resonate with your audience, and support your business goals. I’m here to ensure you always have fresh, relevant content.

Can you manage my social media accounts as well?

  • Yes, I offer social media management services that include creating and posting content, engaging with your audience, and tracking performance. This ensures a consistent and active presence on your social channels.

What if I need revisions or changes to the content, project scope or timeline?

  • Flexibility is key to a successful partnership, so I’m happy to make revisions to ensure the content meets your expectations. I’ll work with you closely to get everything just right, so it effectively represents your brand and resonates with your audience. If you need to make changes to the project scope or timeline, just let me know. We can discuss the adjustments and update the plan accordingly to meet your evolving needs.

How do you handle confidential information?

  • I take confidentiality seriously. All client information is treated with the utmost care and is not shared without explicit consent. If necessary, I’m happy to sign a Non-Disclosure Agreement (NDA) to ensure your information remains secure.

What happens if I’m not satisfied with the final result?

  • My goal is your complete satisfaction. I work closely with you throughout the project to ensure the final result meets your expectations. If you’re not satisfied, I’m committed to making adjustments as needed to achieve the desired outcome.

Contact Me

Contact Me